This Privacy Policy is provided for general informational purposes and outlines how F.H Coaching collects, uses, stores, and protects your personal data. While every effort has been made to ensure compliance with UK data protection law, including the UK GDPR and the Data Protection Act 2018, this document does not constitute legal advice.

You are responsible for ensuring this policy is suitable for your specific business operations. If in doubt, you should seek independent legal advice.

F.H Coaching is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

• Visit our website

• Enquire about our services

• Purchase coaching services

• Participate in online coaching programmes

• Communicate with us via email, social media, or messaging platforms

We act as the data controller for the personal information you provide.

We may collect and process the following types of personal data:

 

Personal Identification Information

• Full name

• Email address

• Phone number

• Date of birth

• Address (if required for invoicing)

 

Health & Fitness Information

• Weight, height, body measurements

• Medical history relevant to exercise

• Injuries or physical limitations

• Lifestyle information (sleep, nutrition, stress levels)

• Progress photos (if voluntarily provided)

 

Payment Information

Payments are processed via third-party secure providers. We do not store full card details.

 

Technical Data

• IP address

• Browser type

• Website usage data (via cookies, if applicable)

We use your data to:

• Provide online coaching services

• Create personalised training and nutrition plans

• Monitor client progress

• Communicate regarding your coaching

• Process payments and invoices

• Improve our services and website

• Comply with legal obligations

We only process your data where we have a lawful basis to do so, including:

• Consent

• Contractual necessity

• Legal obligation

• Legitimate interests

We do not sell or rent your personal data.

We may share your data with:

• Payment processors

• Secure coaching software platforms

• Professional advisers (e.g., accountants, insurers)

• Legal authorities where required by law

All third parties are required to respect the security of your data.

We retain personal data only for as long as necessary to:

• Provide coaching services

• Meet legal or accounting obligations

• Resolve disputes

You may request deletion of your data at any time, subject to legal requirements.

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure ("right to be forgotten")

• Restrict processing

• Object to processing

• Data portability

• Withdraw consent at any time

To exercise these rights, contact:
[Insert Business Email Address]

If you are unhappy with how your data is handled, you may lodge a complaint with the Information Commissioner’s Office (ICO).

Your data is stored securely using password-protected systems and secure software platforms.

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access. However, no system is completely secure.

Our website may use cookies to improve user experience and analyse website traffic.

You can adjust your browser settings to refuse cookies if you prefer.

Frazer Horsefield

F.H Coaching

Email: Frazer.coaching@gmail.com
Phone: 07928 098692

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Policy Last Udated: 15/02/2026